People communicate with each other in various ways for a lot of reasons. And one of these reasons is when you need something from someone. For people in business, this can either be in the form of products or services. You may want to sell a product while the other party must find your product useful for his intention. You may want to offer your services while the other party must be satisfied with the services you render according to his needs. In short, the way to get somebody or anybody to do what you want is to make them want to do it.
To get something you want through intimidation or violence is to invite trouble. Yes, it’s possible but not advisable to use forceful methods because the results are undesirable and at times disastrous. Imagine if you force an employee to take a leave of absence for having apparently violated a company rule. The relationship between management and the employee, or perhaps between management and union (if the employee is a member of it), is likely to be severed.
To get what you want, give people what they want. Zig Ziglar is famously quoted as saying, “You can have everything in life you want, if you will just help enough other people get what they want.”
Just what do people want? Physical health, family ties, financial security, spiritual growth, peace of mind, a successful career, and fame are the basic needs of people. There is one important yet intangible thing everybody wants and that is appreciation. Being appreciated and complimented makes a person feel important. When you feel important, you feel needed and wanted, and this gives you a whole lot of reason for existence.
Just how do you give somebody the feeling of importance? Say it, act it; just give it freely, honestly, and wholeheartedly. As literal as it is, saying how appreciative you are for a favor received, makes the other person feel important. You may not be able to describe exactly in words the feeling of importance when you’re in the shoes of the recipient. But definitely, what you can not describe is real and priceless.
Pre-empt importance. Give some sort of sign to the other person that what you want from him, will make him feel important. Let’s take charity for example. A recipient wants or needs contributions from the giver. It can either be material or service contribution, or both. Even before the act itself, the giver somehow expects appreciation from the recipient and this will give him a boost of importance. Appreciation may not necessarily be in words. A smile and/or a pat would suffice and they can come from both giver and recipient. The giver shows his feeling of being appreciated. The recipient shows his feeling of appreciation for the gift. Somehow magic or chemistry takes place. It’s a feeling both parties would enjoy happening many times over.
Are you aware that the feeling of importance, brought about by compliments and appreciation, is good for your health, mentally and physically? Whether you are the giver or recipient, it is good for both. There are medical findings that substantiate health effects brought about by positive emotions like compliments and appreciation. Frequent doses of the feeling of importance activate the brain cells and various harmonies in the body that promote good health. To put it plainly, the feeling of importance is the antioxidant of life.
Can you think of a better way to nourish other people’s feelings than to show your concern and appreciation? Well, you can show something better than appreciation, and that is – a truckload of appreciation.
You know what you and I and everybody else should be doing right now? We should go out there and show our feeling of appreciation to everything and everybody. Let’s go!